Terms & Conditions
Terms & Conditions
This warranty is only effective if proof of purchase (original Sales Invoice) is produced with all warranty claims or requests.
This warranty policy confirms that the company will rectify any fault that may arise due to defect in material/s or workmanship appearing within the warranty period, warranty is not transferable and is invalid if any alteration has been made.
An authorized person from the company will check the defect in the faucet and replace or repair . may be necessary underthe warranty within a reasonable period of time.
This warranty remains applicable only if the product has at all times been used strictly in accordance with the terms of this warranty and has not been improperly or negligently handled.
The company is not responsible for any additional/incidental work such as installation civil construction work required during the repair or replacement.
Improper / wrong installation of the products automatically terminates and nullifies this warranty and this warranty does not cover problems arising from It water pressure, more than recommended water pre.ure, and wear and tear, impurities / hardness beyond the norms ofdrinking water or improper care and cleaning.
The warranty shall not be applicable in c.e the defect is caused due to improper installation and undesirable working condition such as contaminated water, hardness of the water beyond the acceptable limits of drinking water or improper handling.
The company shall repair/replace defective components (after examination by authorized technician) on chargeable basis or free of charge as may be decided by the company.
For better performance of product, we recommended water pressure be 2.5 barto 3 bar.
The company reserves the right to examine product in question and its installation prior to replacement and will replace free of charge any part that proves defective in material and manufacturing woricrnanship under normal installation use and service.
In the event of any repairs / replacement of any parts of the product this warranty shall thereafter continue and remain in force only for the unexpired period of the warranty. Anytime consumed for the repair/replacement of parts including transit of the product or its parts or any other penod during which the product has not been used whether under warranty or otherwise shall not be excluded from the warranty period and no extension of the warranty period will be granted.
This warranty does not include taxes and other expenses applicable.
In the event of non-availability of components or parts due to any reason whatsoever, neither the company nor its dealer will be responsible or liable for any delay that may be caused to service/repair of the product. In the event that the same model is not available for replacement the company shall replace the defective product with an equivalent model at its discretion.
Vantage’s liability shall not exceed the purchase price of the product under any circumstances.
Improper care and cleaning will void the warranty.
Always test your cleaning solution on an inconspicuous area on the product before applying to entire surface. The company recommends Vantage Clean and Shine gel.
Use soft dampened sponge or cloth to clean, never use abrasive cleaning material like a bristle brush, scouring pad, or heavy-duty scrub sponges
Do not use cleaners containing arnmonia, bleach or acid (hydrofluoric, hydrochloric and/or phosphoric). Most toile cleaning products have high acidic content which can damage the Chrome or P.V.D. finish, hence they should not be used for cleaning Vantage’s products.
Rinse and be sure to wipe the entire surface dry.
For perfect foam flow of water, the aerators should be cleaned regularly.
To ensure an interrupted pressure of water it is advisable to keep the pipeline straight with minimum number of bends which will support smooth flow water.
All the supply lines must have air vent pipes. These vent pipes help in removing air locking in the water supply to give a smooth flow of water from the fittings.
Use 25mm pipe line rather than 20 mm which will help in overcoming scaling inside the pipelines and will allow sufficient space for the water to flow or consult your architect / plumbing consultant
Prior to plastering for fixing tiles, test the wo.ng of all the installed concealed fittings on high pressure to check for leakage if any.
Place the outlet point in the overhead tank at least 25 mm above the ground level of the tank. This prevents the flow of foreign particles, sand etc. along with water supply into the fittings and thereby prevents the possible damage to the working parts. Clean the tank thoroughly before the supply starts. k is suggested that the overhead tank must be cleaned at regular intervals to avoid inflow of foreign particles.
